This position directly supervises a team of bus operators in the performance of their daily duties in order to maintain an efficient and reliable transit system. Monitors bus service and investigates and analyzes situations which impact or may impact bus service. Make some independent operations decisions and communicates with radio dispatcher and/or management persons on more complex issues. Interacts with management, bus operators, other employees, passengers and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service.
Career Opportunities
The Birmingham Jefferson County Transit Authority (BJCTA) is an equal employment opportunity employer. Human Resources manages the company’s culture, including recruitment of new hires, maintaining employee benefits and payroll, mediating conflict, and engaging employees in training and development.
Current Openings
All applications must be opened and completed in the Google Chrome web browser in order for successful submission.
Fixed Route Supervisor
Customer Experience Ambassador
The Customer Experience Ambassador will support the Birmingham-Jefferson County Transit Authority through various duties including but not limited to greeting and assisting patrons, receiving complaints, monitoring safety conditions, identifying and assisting vulnerable and/or disabled individuals, encouraging courteous behavior, quality monitoring, training, and reporting incidents.
Paratransit Bus Operator
The Bus Operator/Paratransit provides passengers with safe and efficient operational service.
Micro Transit Dispatcher
The Dispatcher for Micro Transit plays a critical role in ensuring the safe and efficient operation of on-demand transit vehicles, while also overseeing the performance of Micro Transit Operators to guarantee exceptional passenger experiences.
Paratransit Dispatcher Supervisor
The Paratransit Dispatcher Supervisor directly supervises a team of bus operators in the performance of their daily duties to maintain an efficient and reliable transit system.
Facilities Maintenance Supervisor
The Facilities Maintenance Supervisor oversees daily maintenance operations across the organization’s facilities.
Bus Operator - Fixed Route
A Bus Operator/Fixed Route is responsible for providing safe, courteous, and on- time transportation to the general public. Under close supervision, operates commercial public transit buses/coaches in the MAX service area. Positions in this job classification are considered safety sensitive and are subject to drug testing, including random drug screens, in accordance with Federal Transit Administration (FTA) Drug and Alcohol regulations.
Fleet Technicians
Maintain, repair and/or rebuild all gas, diesel, Electric, Compressed Natural Gas (CNG) vehicles owned and operated by BJCTA. Equipment ranges from light to heavy duty vehicles.
Service Attendant
Under general supervision, checks levels and dispenses fuels, cleans and services buses. Works shifts include nights and/or weekends.
Human Resources Department
Marva Morgan
Director of Human Resources
Ke’Aundra Reynolds
Human Resources Generalist III
Adrell Meadows
Benefits Administrator